international Warranty

Your Frett & Co Clockworks watch is warranted by Frett & Co Clockworks, LLC for a period of twelve months (12) [up to twenty-four (24) months for certain models] from the date of purchase under the terms and conditions of this warranty. The international Frett & Co Clockworks warranty covers material and manufacturing defects existing at the time of delivery of the purchased Frett & Co Clockworks watch. During the warranty period, you will have the right to have any defect repaired free of charge. In the event that repairs are improper to restore the normal conditions of use of your Frett & Co Clockworks watch, Frett & Co Clockworks, LLC guarantees its replacement by a Frett & Co Clockworks watch of identical or similar characteristics. The warranty for the replacement watch ends twelve months (12) [up to twenty-four (24) months for certain models] after the date of purchase of the replaced watch.

This manufacturer’s warranty does not cover:

  • Normal wear and tear and aging (e.g. scratched crystal; alteration of the color and/or material of non-metallic straps and chains, such as leather, textile, rubber; peeling of the plating);

  • Any damage on any part of the watch resulting from abnormal/abusive use, lack of care, negligence, accidents (knocks, dents, crushing, broken crystal, etc.), incorrect use of the watch and non-observance of the use directions provided by Frett & Co Clockworks, LLC;

  • The Frett & Co Clockworks watch handled by non-authorized persons (e.g. for services or repairs) or which has been altered in its original condition beyond Frett & Co Clockworks, LLC control

If you have any questions about the International Warranty, You can contact us:

By email: support@frettclockworks.com

By phone number: 847-254-9842